Testing Plan For An Ecommerce Site

Hi All,

The main aspects that you should consider while testing an ecommerce site are as follows.

Ecommerce sites can get very complicated but this list is a starting point when carrying out testing before a site launch.

Functionality

First of all, we’ll run through the main functionality of an ecommerce website that needs to be tested. Your website may not have all these items, or indeed may have some not included here.

Main pages

• Home page
• Featured products
• Special offers
• Information pages
  • About page
  • Shipping information
  • Returns policy
  • Terms page
  • Privacy policy

Product category pages

• Any filters such as product filters, colours, sizes, types of product, etc.
• Any ability to sort products by name, price, size, etc.
• Add to shortlist or wish list facility.
• Add to basket.

Product detail pages

• Product title
• Product description
• Product images
• Enlarge image
• 360 degree view of products
• Related products
• Any further product information, colours, sizes, options, extras.
• Add to shopping basket

Product search

• Keyword search

Shopping basket

• Add products to basket
• Remove product from basket
• Change quantities
• Select delivery option
• Check VAT and delivery costs add up correctly

Pay now

• Move into checkout process

Checkout and Payment Systems

• Place Paypal payment

• Place Visa payment

• Place Visa Debit payment

• Place Visa Electron payment

• Place Mastercard payment

• Place Amex payment

• Place false payment

• Test cancelling order

Browser Compatibility

• Internet Explorer 7

• Internet Explorer 8

• Internet Explorer 9

• Mozilla Firefox (latest version)

• Google Chrome (latest version)

• Safari

Mobile Device Compatibility

• Apple iPhone – 5, 6 and 6 Plus

• Apple iPad – iPad 2, 3, 4, iPad Air and iPad Air 2)

• Apple iPad Mini – 1, 2 and 3

• Android Smartphone – such as Samsung Galaxy S5

• Android Tablet – such as Google Nexus 7

• Windows Phone – such as Nokia Lumia 635

Accessibility

• Try browsing your website with a screen reader and/or text browser

• Try browsing your website without a mouse, i.e. with just your keyboard

Analytics Checkup

SEO

• Structure of URLs

• Unique title tags for each page and product page

• Title tags should include product name and category

• Meta description tag for each page and product page

• Robots.txt in place

• Check that alt text has been added to images

• Internal linking

• XML sitemap

Social

As this is a testing plan for an ecommerce site then a specific section of the plan should be devoted to the checkout and payment area of the website.

Test the checkout process including the following aspects:

Final amount to pay – make sure that this value is correct, after the price of the products, VAT, delivery and any other charges. Test making changes to the products being ordered, changing delivery options, etc. and make sure that this final amount updates correctly.

Next is payments.

Carry out a test payment using each payment method that you are offering such as debit cards, credit cards, Paypal, Google Checkout, etc. Your payment system will most likely still be in test mode before you launch so all test payments will be carried out using the test payment details.

E-mail confirmations:

Check that confirmation emails are sent correctly when a payment is made, whether those confirmation emails are being sent by your website or by the payment provider.

Make sure that you can refund a payment and that any confirmation emails are sent to the recipient of the refund successfully.

You will probably want to carry out several payments again once the site is live so you can use real debit and credit cards to check the system works correctly.

This is the central aspect of your ecommerce website and so if time is short then make sure you thoroughly test the checkout and payment area.

These are some of the basic requirements that are to be tested to launch your ecommerce site successfully.




Courtesy: http://www.testing-web-sites.co.uk/testing-plans-checklists/testing-plan-for-an-ecommerce-site/




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